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Operations Manager

Brockville, Canada

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The Operations Manager will serve as the organizational backbone of IN Engineering + Planning, ensuring smooth day-to-day operations, supporting project delivery, and driving internal efficiency. This role blends strategic oversight with hands-on execution across administration, business development, operations, and human resources.

Where we are

IN Engineering + Planning is centrally located in Brockville, Ontario, to provide services to Eastern Ontario - including Kingston, Ottawa, Cornwall, Perth, Smiths Falls, and Kemptville
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Who we are

IN Engineering Ltd. is a multidisciplinary consulting firm based in Brockville, Ontario, dedicated to delivering integrated solutions in civil and structural engineering, land-use planning, and architectural design. We serve clients across Eastern Ontario with a focus on innovation, collaboration, and practical problem-solving. Our team combines technical expertise with a deep understanding of local regulations and community needs, ensuring every project is both visionary and grounded. Whether we’re designing infrastructure, guiding development applications, or shaping the built environment, we’re committed to excellence, transparency, and long-term impact.

Administration - Maintain and review Odoo CRM to ensure accurate client and project data - Review timesheets for team productivity and utilization - Monitor Written Off Time entries and ensure proper allocation - Review and update Sales Orders for accuracy and completeness - Report on team member metrics (e.g., utilization) and discuss with leadership - Review unvoiced time and expenses to ensure billing accuracy - Assist in preparation of quarterly review stats and performance metrics - Contribute to SOP development and potential e-learning platform content Business Development - Collaborate on web development, SEO, and marketing initiatives - Support content creation and digital outreach strategies -Prepare proposals in response to posted RFPs - Assist in team presentations and quarterly themes to align with strategic goals Operations - Support project delivery through project management activities - Ensure client satisfaction by monitoring schedules, budgets, and expectations  - Conduct After Action Reviews (AARs) for completed projects - Ensure team usability and resource allocation aligns with project needs  - Collect and analyze productivity stats to inform operational improvements Human Resources - Review new candidates and maintain hiring pipeline - Discuss performance metrics with individual team members - Support onboarding and mentorship for new hires - Contribute to team development initiatives and internal training strategies


- Bachelor’s degree in Business, Engineering, or related field - 5+ years of experience in operations or project management, ideally in engineering or design - Strong organizational and leadership skills - Familiarity with CRM systems (Odoo preferred), project management tools, - Excellent communication and analytical abilities
-Experience with Technical Proposal Writing

What we offer


We offer intriguing professional opportunities. Our firm is rapidly expanding, and the chosen individual will be joining at the ground level of an exciting, growing organization.

  • Choose were you want to work: In-office, fully remote, or hybrid

  • Choose your own hours: flexible work hours, Friday's off, banked time

  • Bonuses: Performance Bonus, Sales Commission, Profit Sharing

We offer an optimal lifestyle. Our professional culture relies on flexible schedules, continuous learning, innovation, and balanced lifestyles. We also have the advantage of an affordable cost of living combined with competitive salaries, while still being accessible to major cities. Brockville is in Southeastern Ontario and is strategically located near Ottawa and Kingston while only being a few hours from Toronto. Located on the beautiful St. Lawrence River, Brockville is known for excellent lifestyles on the water while maintaining a close community.

We offer competitive salaries and benefits package. Salaries are based on experience. Our benefits package includes extended health care, vision care, life insurance, dental care, and disability insurance.

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Have questions? Contact us through professionals@ineng.ca.

IN Engineering + Planning is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, or gender.

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